HCD is a creative problem-solving approach that puts the customer or beneficiary at the centre, with the objective of getting beyond the assumptions that prevent effective solutions. It is one of a variety of innovative techniques, methods and mindsets that have emerged in design practices in the private sector.
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What works in human-centered design in international development
The Savings Learning Lab have published a review of human-centered design (HCD) and how it is applied in international development. The paper takes a critical look at the application of the HCD process across multiple sectors in international development to understand what works and how HCD could lead to better outcomes.