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Privacy policy

This policy, combined with our terms and conditions, forms the ‘User Agreement’ of this website ( Please ensure that you read the terms and conditions in conjunction with this policy.

Itad takes your privacy seriously. This privacy policy describes what information we obtain as you browse the website or contact us and how we process that data.

Should you have any questions about this policy please contact or call +44 (0)1273 765250.

Itad may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

This policy was last updated on the 3rd February 2020.

Introduction to Itad

Itad, we, our, us refers to the Itad Group of companies;

Itad Ltd. is a UK registered company (01869600). Registered address: Preece House, Davigdor Road, Hove, BN3 1RE, UK

Itad Inc. is incorporated in the United States of America (EIN: 84-2346030)

Itad Ltd. is registered with the Information Commissioner in the UK as a ‘data controller’ in accordance with the provisions of the European General Data Protection Regulation (2016) and the Data Protection Act (1998). Further details of the registration are available at

Itad Ltd. is compliant with the IASME Governance assessment (including CyberEssentials and GDPR elements) which is recertified annually.

The IASME Governance standard is risk-based and includes aspects such as physical security, staff awareness, data protection and data backup. The IASME standard was recently recognised as the best cybersecurity standard for small companies by the UK Government when in consultation with trade associations and industry groups.

How do we collect personal information?

When using the website or e-mailing Itad your personal information may be collected by Itad in the following ways:

  • You have made enquiry or information request to us
  • You subscribe to our e-newsletter
  • You have applied for a job or secondment with us
  • Automated technologies or interactions (cookies & analytics)

What personal data we collect

  • Identity data: name, title, date of birth, job title and place of work, nationality
  • Contact data:  personal address, email address and telephone numbers, business contact details
  • Website usage data:  information about how you use our website

We do not collect any special category data

Your rights

You have the following rights for any personal data we hold for you. For more information on these rights visit the ICO website.

  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling

How can I update or access my personal information?

At Itad, we always want the information we hold on you to be accurate and up-to-date. If you change your email address or phone number and wish to notify us or even just want to check how accurate our information is please contact us either by email or by telephone on +44 (0)1273 765250.

Who has access to your information?

  • Information provided via this website or by email will only be used by internal Itad staff (unless you are otherwise notified).
  • Itad will never sell your information to third parties.
  • Itad will not share your information with third parties for marketing purposes.

CV submission

Experienced consultants working in Itad’s fields of specialisation are invited to submit their CVs via email. When we receive a CV it is appraised, if it meets our requirements it is added to our database. When this happens, your contact details are held solely for the purpose of contacting you for inclusion in proposals and projects. An electronic copy of your CV is stored securely on in-house servers in the UK. This information may be accessed from Itad Inc. employees based in America; however, it will never be shared with third parties without your consent.

Your CV will be stored for up to seven years unless you request it to be removed from the system. Please let us know immediately if you object to your personal information being used in this way.

If your CV does not meet our requirements, we will not keep a copy of either your CV or your contact details.

If your CV is accepted for inclusion in our database, we may contact you periodically to request updates or to discuss work opportunities.

Third-party service providers working on our behalf

We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. We will always tell you before we do this.

When we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

We would only release your information to third parties beyond the above conditions if we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Transferring your information outside of Europe

If you are using this website from within the European Economic Area (EEA)you need to be aware that as part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the EEA. This includes CV information which may be shared with Itad Inc. in America.

These countries may not have similar data protection laws to the EEA. By submitting your personal data, you’re agreeing to this transfer, storing or processing.

If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.

Queries and feedback via email

We do not pass on any of your personal information when dealing with your enquiry unless you have given us permission to do so. Any personal information provided during an enquiry will be held only until the query has been answered unless otherwise specified.

We always welcome your feedback on any aspect of our website, please contact us at

Cookies usage policy

Our website, like lots of websites, uses cookies. Cookies are small data files that are placed on your computer, they help our website work better and you to have a more enjoyable browsing experience.

They improve things by:

  • remembering settings, so you don’t have to keep re-entering them whenever you visit a new page.
  • remembering information, you’ve given so you don’t have to re-enter it.
  • measuring how you use the website so we can make sure it meets your needs.

The cookies aren’t used to identify you personally. They’re just here to make the site work better for you. However, if you don’t want the cookies on your computer, you can manage and/or delete these small files as you wish.

To learn more about cookies and how to manage them, visit

Cookies on this website

Please read our cookies page for more information about the cookies on this website.

Our site also uses Google Analytics cookies:

_UTMA– This randomly generated number is used to determine unique visitors to our site – Expires after 2 years.

_UTMB– This randomly generated number works with _utmc to calculate the average length of time users spend on our site – Expires after 30 minutes.

_UTMC– This randomly generated number works with _utmb to calculate when you close your browser – Expires when you close your browser.

_UTMZ– This is a randomly generated number and information about how the site was reached (e.g. direct or via a link, organic search or paid search) – Expires after 6 months.

_UTMV– This cookie lasts ‘forever’. It is a persistent cookie. It is used for segmentation and data experimentation.

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.


By using this website, you consent to the terms of the above privacy policy.

The Itad website contains links to external websites. We are not responsible for the privacy practices of any websites other than our own but we advise you look at privacy policies when submitting information on other sites.

Comments or Questions?

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please e-mail We will endeavour to respond to you promptly.

Policy Review

This policy is reviewed annually and was last updated on 3rd February 2020.