Skip to content


Reaching the vulnerable and working in fragile contexts

WASH Results Programme learning brief # 3


The global commitment to ensuring availability and sustainable management of water and sanitation for all means paying particular attention to reaching the potentially most vulnerable people in society; those who, due to their location or characteristics, might be denied access to services. Equity is a key dimension of sustainable WASH. This brief shares reflections from the three suppliers on the WASH Results Programme, SWIFT, SAWRP and SNV, about some of the approaches they used to reach the potentially vulnerable with sustainable WASH services, including when reaching them means working in fragile contexts.

The £112 million WASH Results Programme aimed to support poor people in 11 countries to access improved water and sanitation, and to practise improved hygiene.

WASH Results operated under a Payment by Results (PbR) modality, where suppliers receive payment upon successful verification of their results. This was intended to incentivise both large-scale delivery and longer-term outcomes. Verification was systems-based, meaning that the third-party Monitoring and Verification agent contracted by DFID independently appraised the suppliers’ monitoring systems and verified that the data they produced were accurate and realistic.