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WEBINAR: Shaping success together – meeting client expectations as a team leader

Free webinar for those looking to build their team leader skills.

27/02/2026

The role of a Team Leader goes far beyond technical expertise – it’s about building trust, managing relationships, and delivering impact in complex, multi-stakeholder environments. Clients are key partners in this process, and understanding their expectations is critical for success.

This webinar provides new, aspiring and seasoned Team Leaders with insights into what clients value most, what quality leadership looks like from their perspective, and how to strengthen collaboration for better outcomes. Join us to explore:

  • How do clients define a successful relationship with a Team Leader?
  • Which skills do clients see as most valuable for Team Leaders to deliver high-quality outcomes and measurable impact?
  • What innovations and understandings will be key to building stronger partnerships and advancing MEL practice in the years ahead?

David Fleming, Itad Partner is hosting a 90-minute webinar alongside a panel of Itad’s clients.

Joining the panel are:

  • Nushina Mir, Senior Officer at the Bill and Melina Gates Foundation
  • Kate Viner, Senior Evaluation Adviser at the UK Government Foreign, Commonwealth and Development Office
  • Esma Gaussen, Evaluation Lead at the UK Government Department for Environment, Food and Rural Affairs
  • Michael Schroll, Senior Specialist, Evaluation and Learning at The Global Fund.