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Building trust in the age of AI: the emerging role of evaluators

This new blog, co-authored by Itad's Rob Lloyd, examines the crucial role of evaluators in promoting the responsible adoption of AI. Read the full article on the EES Blog.

31/07/2025

Artificial intelligence (AI) has the potential to reshape sectors and economies, driving innovation and enabling new capabilities.

Yet, as organisations increasingly turn to AI to automate tasks and support decision making, it is important to remember that these benefits also come with risks.

We know AI can perpetuate bias, produce misleading information and introduce security vulnerabilities. Over time, AI also raises questions over job security and loss of human oversight.

Evaluators have a crucial role to play in fostering trust in AI, building a foundation for responsible use, and holding organisations accountable for their use of AI.

Discover more about the impact of AI on the role of evaluators — and how AI might help evolve the way we do evaluation — in the full article, available on the European Evaluation Society blog.

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