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George Flatters
George Flatters
 
George Flatters View all ITAD consultants

A versatile and experienced software developer, consultant and evaluator. Consulting experience includes assignments for several international organisations, including: the provision interface design expertise to the Commonwealth Secretariat; management information systems development to the EC and the International HIV/AIDS Alliance; and providing information sharing solutions for the Evaluation of DFID Country Programmes (2005-2006). Capable of undertaking various roles in software development projects: scoping, systems analysis and user centred design (UCD); database, web and Windows application development; programming and scripting using a wide range of technologies; heuristic evaluation as well as planning, facilitation and analysis of user-testing. George Flatters holds a first class honours degree in Multimedia Technology and is currently studying for a Masters in Human Centred Computer Systems.

  • Advanced knowledge of web technologies: HTML, CSS, ASP.NET (VB & C#), SQL, Flash and JavaScript

  • Specialist in relational databases and the design of information systems using SQL Server and MS Access (including VBA)

  • Design and DTP expert using Illustrator, Photoshop, InDesign and Quark

  • Excellent writing skills: search engine-friendly text for the web, press releases, tenders, marketing material and speeches

  • Interactive animation, video and graphics using Flash, Director and Premiere

  • User-centred design, heuristic evaluation and facilitation of user-testing
Nationality  British
Languages EnglishFrenchSwedish
Country Experience United Kingdom

Qualifications
2007 - 2009 Ongoing MSc. Human Centred Computer Systems
University of Sussex
2000 - 2003 BSc. Multimedia Technology (1st Class Honours)
University of Greenwich

Employment
May 2005 - Ongoing 2007 Business Systems Developer
ITAD Ltd.
  Developing information systems to improve efficiency and communications within the organisation. Supplying design and consultancy services to clients. Designing SQL Server and MS Access databases to store company and client information. Writing and designing marketing material.
August 2003 - May 2005 Marketing and Communications Co-ordinator
STAR Consulting Ltd.
  Design and implementation of a new company database application: a 12-month project to increase efficiency by automating processes. Design and maintenance of the company website. Creating information systems for clients. Writing magazine articles, web copy, speeches, press releases, case studies and brochures. Competitive tender writing - successfully tendered for GBP3.8m worth of contracts in 18 months.
September 2000 - June 2001 Library Assistant
The University of Greenwich
  Electronically capturing and editing pictures for storage in the University's image library. Implementation of lending and reservation procedures. Ensuring that library visitors received high quality customer service. OPAC database operation. Part-time while at university.
September 1997 - March 1999 Demonstrator Technician & Part-Time Lecturer
Northbrook College
  Part of the original team that developed, from scratch, one of the largest and most successful Further Education multimedia departments in the South-East of England. Designing, installing and maintaining music recording studios, managing up to 100 computers, lecturing in music technology, creating web-based learning resources.
Training
2006 Administering a Microsoft SQL Server 2000 Database (MS 2072A) (Parity)
2005 Advanced Microsoft Excel (Integral Designs)
2004 Writing Business English (Writing Solutions)
2004 Developing ASP.NET Web Applications Using Microsoft Visual Studio .NET (MS 2310) (Parity)
2004 Competitive Tendering Skills (Chartered Institute of Marketing)
2004 Marketing for Small-Medium Enterprises (Chartered Institute of Marketing)
2004 Advanced Microsoft Access and VBA (Capital Training)
2003 Intermediate Microsoft Access and VBA (Capital Training)

Project Experience
2008 - 2008 Development of the International Land Coalition operating system (International Land Coalition (ILC), UK)
Web interface developer
  On behalf of the International Land Coalition (ILC), the International Fund for Agricultural Development (IFAD) requested consultancy services for the development of the ILC operating systems needed to implement its Strategic Framework (SF) 2007-2011. There are two aspects to this assignment. Firstly, to develop a Business and Operating Framework (BOF), including related tools and instruments for its implementation. And secondly to draft a Monitoring and Evaluation Framework (MEF): to systematically assess progress towards achieving the SF, as well as to identify the changes necessary to improve ILC performance.
  Development of a web interface for communication with ILC partners and members.
2007 - 2008 Ongoing Performance Management Improvement Project: development of ArteMIS (Commonwealth Secretariat, UK)
MIS database expert / interface designer
  ITAD is working on an ongoing assignment to establish improved and results-based business processes and procedures within the Commonwealth Secretariat, particularly relating to managing the Programme and Project Cycle and generating useful performance information. ArteMIS is the information system, currently in development, that will underpin the organisations Performance Management Improvement Project.
  Working in 2 capacities: as an MIS database expert analysing proposed data structure against results-based business processes and procedures; and as an interface designer developing the ArteMIS user-interface.
2007 - 2007 Evaluation of www.citywildlife.org.uk (Brighton & Hove City Council, UK)
Team Leader
  This evaluation focused on the usability, user experience and accessibility of the City Wildlife website (CWL) for the specific target audience of school children between the ages of 8 and 11. The overall aim of this evaluation was to provide CWL with a useful appraisal of the existing website and provide practical recommendations as to how it might be made more suitable for 8-11 year olds; thereby helping CWL fulfill its stated ambition of attracting more young Nature Wardens to the site.
  Leading a team of 6 to plan and execute the evaluation, report writing and presenting findings to the client. Several evaluation methods and tools were employed: accessibility evaluation, comparisons with other websites, heuristic evaluation, hierarchical task analysis, user questionnaires, a task-based usability test, and the creation of indicative user personas. Key recommendations focused on simplifying core interactions, adapting the aesthetic to the target user group and improving accessibility and cross-browser compatibility.
2006 - 2007 International HIV/AIDS Alliance Indicators & Monitoring System (International HIV/AIDS Alliance, UK)
Database expert
  The International HIV/AIDS Alliance (the Alliance) is an international development non-governmental organisation which was set up in 1993 by a consortium of international donors. The Alliance was established to respond to the need for a specialist, professional intermediary organisation that would work in effective partnership with non-governmental and community-based organisations in developing countries, as well as with national governments, private and public donors and the UN system. ITAD has assisted the Alliance in developing a new strategic framework, a related set of indicators, and a computerised MIS reporting system.
  SQL Server database expert: assisting in the roll-out of a new version of the Alliance MIS reporting system; migrating data from previous version; testing and trouble-shooting of the client application (developed in MS Access).
2006 - 2007 CVdb - online CV management system for development consultants (ITAD, UK)
Project Leader
  CVdb is a secure web application that enables consultants to maintain an up to date, quality controlled curriculum vitae. Having logged in with a private username and password, information on the consultant's skills, professional experience and academic record is entered via a user friendly interface; at every stage examples and tips are provided. CV data can be added, edited and deleted as often as necessary. The automatic CV formatting function enables consultants to format their CV data according to donor templates (World Bank, EC etc.) perhaps the biggest labour-saving element of the system.
  Scoping and designing the system; managing inputs from 2 other content providers; programming the database and client application; testing, rolling out to an international user base of 1200 people and providing user technical support. Also responsible for related marketing activities.
2005 - 2007 ADM (Aid Delivery Methods) project management system (EC, Brussels)
Information systems designer
  ITAD is consortium leader on a 0.6m Euros per year contract to provide training and methodological support to EC and partner government staff in Project Cycle Management and Economic and Financial Analysis.
  Design and implementation of a secure web-based project management system through which the client logs work orders and monitors expenditure through a variety of customisable reports.
2005 - 2007 DFID Country Programme Evaluations (DFID, UK, Bangladesh, Mozambique, Indonesia)
Information sharing system designer
  ITAD is working for DFID's Evaluation Department to conduct 5 country programme evaluations (CPEs) in the 05/06 financial year. These are in Bangladesh, Ghana, Malawi, Mozambique, and Rwanda. ITAD is leading a consortium with KIT, the Netherlands Royal Tropical Institute to conduct these evaluations. ITAD has provided the Study Director, Study Co-ordinator, and Team Leader, as well as a number of the technical specialists in the evaluation teams.
  Design of a secure project website and document sharing utility enabling evaluators to view project information from anywhere in the world.
2006 - 2006 participatorytraining.co.uk (John Rowley & Kate Gant, UK)
Lead developer
  John Rowley & Kate Gant provide training and support for people who want to use participatory methods in their work to involve and engage others. A website was commissioned to promote their activities and to act as a resource for those interested in participatory methods.
  Consultation and scoping: establishing the target audience for the website, deciding on content and navigation systems. Development and design: creating a website that was aesthetically and technically suitable for the target audience, ensuring compatibility with relevant operating systems and web browsers. Sourcing hosting services and search engine optimisation.
2006 - 2006 East Sussex Council for Voluntary Youth Service Website (ESCVYS, UK)
Website consultant - scoping and quality control
  ESCVYS is a third sector infrastructure organisation supporting a diverse network of over 90 voluntary and community organisations working with children and young people in East Sussex.
  Outline design and scoping services; establishing technial and aesthetic development considerations specific to the client's potential 'third sector' users. http://www.escvys.org.uk/
2005 - 2006 Joint Wetlands Livelihoods Project (JWL) website (DFID, UK / Nigeria)
Web Developer
  ITAD is implementing the JWL project, which has the goal of sustainable improvement of the livelihoods of rural poor people dependant on common property resources in northern Nigeria. Its purpose is the demonstration of successful approaches to more equitable and sustainable management of the most important common property resource in this part of semi-arid Nigeria: water.
  A website was commissioned to highlight related issues and the activities of the JWL project amongst local stakeholders and government bodies as well as the UK-based donor organisation. Visit www.jwlnigeria.org.
2005 - 2006 ITAD Intranet (ITAD, UK)
Project leader
  ITAD required an internal information system. A central, user-friendly portal was needed so that staff could easily access information from a variety of different databases.
  Project leader, responsible for scoping, designing and implementing the Intranet using ASP.NET. The ITAD Intranet is a constantly evolving system, recently completed elements include an online CV editing and formatting facility, a forum for company discussions and a data-driven web application for monitoring company activities from lead generation to project implementation.
2005 - 2006 ITAD website (ITAD, UK)
Project leader
  As part of a general refresh of ITAD's marketing material, a new website was commissioned with the view to improving communication with clients and partners. The new site is easily updatable using a content management system and features many photos taken by ITAD consultants.
  Company-wide consultation on content and form of proposed new website; complete re-design of existing website's graphical and text content; managing the inputs of around 20 contributors; development of content management system; implementation using HTML and ASP.NET.
2004 - 2005 STAR Consulting website and re-branding (STAR Consulting, UK)
Project leader
  Brighton-based training consultancy STAR Consulting sought to improve its presence on the internet and spearhead a new marketing strategy with a new logo and a website re-design.
  Complete re-design of the company's website; search engine optimisation - ensuring that relevant key words lead to STAR Consulting's pages; design of a new logo.
2004 - 2004 DAMOVO UK Training Evaluation System (DAMOVO UK, UK)
Project Leader
  DAMOVO UK provides voice and data information systems to clients such as ChevronTexaco, National Grid, BBC and Mayday Healthcare NHS Trust. The company required a training evaluation system whereby delegates could complete electronic questionnaires related to learning experiences. Information provided by delegates is stored in a central database from which management information is drawn.
  The solution to this requirement included: an extensive consultation with the client to establish reporting requirements; research into training evaluation methods; an automated emailing system that sends personalised electronic questionnaires to delegates on training courses; a password protected online reporting system through which managers can access individual questionnaires and a variety of summaries.
2003 - 2004 ORION database application (STAR Consulting, UK)
Project leader
  A comprehensive 12-month project to improve the efficiency of information systems. A database application was designed to automate communications and financial monitoring.
  Systems analysis, design and implementation. Application was delivered using MS Access, VBA and SQL Server.





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